Shipping policy

Thank you for visiting and shopping at babymy. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time
All orders are processed within 1–2 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few business days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will notify you via email.

Shipping Rates & Estimated Delivery Times

1. Germany (Deutschland)
- Express Shipping (1–2 business days): €9.99
- Standard Shipping (3–5 business days): €5.99
- Free Standard Shipping: Available on all orders of €55.00 and above (3–5 business days).

2. European Union (EU)
We ship to European Union member countries (including Austria, Belgium, Bulgaria, and others).
- Standard International Shipping (3–5 business days): €13.99

3. Rest of the World (International)
We ship to select international destinations (including United Arab Emirates, Australia, Canada, and others).
- Standard International Shipping (3–5 business days): €19.99

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will become active within 24 hours.

Customs, Duties, and Taxes
babymy is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
babymy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us
If you have any questions or require further details about our shipping options, please contact us at radionnmvc@gmail.com.

babymy
Am Auberg 34, 54568 Gerolstein, Germany